Fortunately our friends remembered our warnings and disconnected before malware could be installed, but the experience has been upsetting for them. 'Support' assured them that this action would ensure their safety particularly if they used internet banking … you can guess the rest. 'BT support' would fix this provided the subscriber clicked their link to install Anydesk. In each case the subscribers, all elderly people, received a phone call from callers with Indian accents, claiming to be 'BT Support' and warning of malware on their computer. ![]() Following recent TBB posts regarding fraudulent phone calls “from BT” our community groups have notified three scams based on the Anydesk remote computer freeware and targeting BT BB and phone customers during the past 10 days.
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